“Satya Ganga Amritam”
RESORT • CAMPING • ADVENTURE • Wedding Destination
Introduction & Acceptance of Terms
Welcome to Satya Ganga Amritam ("we", "us", "our"), a premium Cottage & Resort service operated by Sandeep Rawat, accessible through sgaresorts.com.
By accessing our website, making a booking, or using any of our resort services, you ("Guest" or "User") agree to be legally bound by these Terms & Conditions.
Our Services
At Satya Ganga Amritam, we provide premium cottage accommodation and resort experiences designed to offer comfort, relaxation, adventure, and unforgettable memories amidst nature.
Cottage Stay
Comfortable and peaceful cottage stay bookings with scenic surroundings.
Resort Facilities
Premium resort amenities, modern facilities and quality hospitality services.
Nature Activities
Guided experiences, outdoor adventures and nature-based recreational activities.
Hospitality
Personalized hospitality services as described on our official website.
Booking & Reservations
We strive to make your booking experience simple, secure, and hassle-free. Please review the booking guidelines below before confirming your reservation.
3.1 How to Book
Reservations can be made through our official website or by contacting our reservation team.
3.2 Information Required
To process your reservation, we collect only the essential information required for booking.
- Guest's Full Name
- Contact Number
3.3 Booking Accuracy
Guests are responsible for ensuring that all booking information is accurate and complete. Satya Ganga Amritam shall not be liable for any inconvenience, delays or losses arising from incorrect information provided during reservation.
Age Policy
Satya Ganga Amritam warmly welcomes guests of all ages. To ensure a safe, comfortable and enjoyable experience for every visitor, the following age policy applies throughout your stay.
13 to 18 Years
Guests between 13 and 18 years must be accompanied by a parent or legal guardian throughout their stay.
Below 13 Years
Children under 13 years must always remain under the supervision of a responsible adult.
Guardian Responsibility
The accompanying adult is fully responsible for the conduct, safety and wellbeing of all minors during the stay.
Age Verification
Resort management reserves the right to request a valid government-issued age proof whenever required.
Payment Terms
Payment details, applicable taxes and booking charges will be clearly communicated during the reservation process. Advance payment may be required to secure your booking.
Currency
All prices are quoted in Indian Rupees (INR).
GST
Applicable Government GST will be charged according to the prevailing tax regulations.
Secure Booking
Full or partial advance payment may be required to confirm your reservation.
Confirmation
Booking confirmation will be issued only after successful payment verification.
Cancellation & Refund Policy
We understand that travel plans may change. To ensure fairness for both our guests and resort management, please review our cancellation and refund policy below.
Cancellation Request
Cancellation requests must be submitted in writing to:
gangaamritam5@gmail.com
Advance Cancellation
Early cancellations may qualify for a full or partial refund, subject to applicable charges.
Late Cancellation
Cancellations made close to the check-in date may not be eligible for any refund.
No Show
In case of a no-show, the complete booking amount may be forfeited.
Refund Processing
Approved refunds will normally be processed within 7–10 Business Days. The exact refund amount and cancellation deadline will be communicated during the booking process.
Guest Conduct & Responsibilities
To ensure a peaceful, safe and enjoyable experience for every guest, all visitors are expected to follow the resort guidelines during their stay.
Resort Rules
Guests must comply with all resort policies and regulations communicated during check-in.
Property Care
Any damage caused to resort property or facilities will be charged to the responsible guest.
Illegal Activities
Illegal or unlawful activities of any kind are strictly prohibited within the resort premises.
Respect Others
Guests must avoid disturbing others or engaging in offensive, abusive or disruptive behaviour.
Alcohol Policy
Consumption of alcohol must comply with resort policies and applicable local laws.
Management Rights
Resort management reserves the right to ask any guest to vacate the premises without refund if these rules are violated.
Privacy & Data Protection
At Satya Ganga Amritam, your privacy is one of our highest priorities. We collect only the information necessary to provide a smooth and secure booking experience.
Booking Confirmation
We use your information to process and confirm your reservation efficiently.
Guest Communication
We communicate important updates and information related to your stay.
Customer Support
Your information helps us respond quickly to your questions and reservation requests.
Your Privacy Matters
We never sell, rent or share your personal information with third parties for marketing purposes. All guest information is stored securely and handled in accordance with applicable Indian data protection laws.
By completing your reservation, you consent to the collection and use of your information as described above.
Limitation of Liability
While we strive to provide a safe and enjoyable experience, Satya Ganga Amritam and its management shall not be held liable under the following circumstances.
Personal Belongings
Loss, theft or damage to personal belongings during your stay.
Injury or Illness
Injuries, illness or accidents occurring during activities on or off the resort premises.
Indirect Damages
Indirect, incidental or consequential damages arising from the use of our services.
Force Majeure
Natural disasters, government restrictions and events beyond our reasonable control.
Travel Insurance Recommended
Guests are strongly encouraged to arrange suitable travel insurance before visiting Satya Ganga Amritam for additional financial protection.
Intellectual Property
All content published on the official website of Satya Ganga Amritam, including text, images, graphics, logos, videos, designs and branding materials, is protected under applicable Intellectual Property Laws.
Website Content
Text, articles, descriptions and all written content are the exclusive property of Satya Ganga Amritam.
Images & Media
All photographs, videos, graphics and promotional material are protected and may not be copied.
Copyright Protection
Unauthorized use, reproduction or distribution of any content is strictly prohibited.
Restricted Use
Any unauthorized copying, reproduction, modification, publishing or commercial use of our content without written permission may result in legal action.
Governing Law & Jurisdiction
These Terms & Conditions are governed by the laws of India and are intended to ensure fairness and transparency for all guests.
Applicable Law
These Terms shall be interpreted according to the laws of India.
Jurisdiction
Any dispute shall be subject to the exclusive jurisdiction of the Courts in India.
Changes to These Terms
We may update or modify these Terms & Conditions from time to time to improve our services, comply with legal requirements or reflect operational changes.
Policy Updates
Terms may be updated without prior notice whenever required.
Effective Date
Revised Terms will always display the latest effective date.
Your Acceptance
Continued use of our services means you accept the updated Terms & Conditions.